HVAC and Plumbing Lead Follow-Up
AI Lead Follow-Up for HVAC, Plumbing & Electrical Companies
When a lead comes in while your crew is on a job, the first company to respond usually wins it. Glo Matrix builds AI agents that answer every web and text inquiry in seconds, book the appointment, and keep following up until the customer decides.
Why Leads Slip Away
- A customer reaches out at 7 PM or while you are on a job, and by the time you reply they have hired someone else.
- Booking takes a string of back and forth texts, and some customers give up before a time is set.
- Quotes go out and nobody chases them, so jobs you could have won go quiet.
What the Agents Handle
- Every web and text inquiry answered in seconds
- Leads followed up by text and email
- Appointments booked and confirmed automatically
- Reminders and cancellation handling
- Estimate and quote follow-up
- After hours coverage, nights and weekends
- Reactivation campaigns to past customers
- Every lead logged and synced with your CRM
How It Works
Step 1
Discovery call
We learn your workflow and where time is being wasted.
Step 2
Build and configure
Custom built agents and automations for your operation.
Step 3
Test and launch
Live testing with your team before anything goes live.
Step 4
Ongoing support
We monitor, adjust, and grow the system as your business grows.
Common Questions
How fast does the AI respond to a new lead?
In seconds, day or night. The agent replies to web and text inquiries as soon as they arrive, so the customer hears from you before they move on to the next company.
What happens after the first reply?
The agent qualifies the job, books the appointment, sends confirmations and reminders, and keeps following up on open quotes on the schedule you choose.
Can I control what it says?
Yes. We write the scripts, greetings, and follow-up messages with you so the agent sounds like your company. Anything outside its scope goes to your team.
Which trades is it built for?
HVAC, plumbing, and electrical contractors, plus other field service teams such as landscaping, pest control, cleaning, and roofing.
How much does it cost?
Pricing is custom because every business is different. Book a demo and the Glo Matrix team will put together a quote around what you need automated.